General FAQs

We offer replacement parts for most products. Please go to our Contact Us page.

Century® has a YouTube channel with product information videos, including How To Videos and Car Seat Installation Videos. You can visit the link here:

You can also find product information videos on our website www.centurybaby.com.

Century® always recommends to register your product so we can contact you if there is a safety alert or recall for your product. 
You can register your Century® car seat here: www.centurybaby.com/carseatregistration
You can register your other Century® products here: www.centurybaby.com/registration
We will use the information provided on this page to contact you ONLY if there is a safety alert or recall for this product. We will not sell, rent or share your personal information. If you register on this web site you do not need to fill out the card that came with your product.

At Century®, we make innovative, high quality products for babies and children. We warrant this product to be free from defects in material and workmanship existing at the time of manufacture for a period of one year from the date of initial purchase (sales receipt is required for proof of purchase). If such a defect is discovered during the limited warranty period, we will, at our sole option, repair or replace your product at no cost to you.This limited warranty does not cover claims resulting from misuse, failure to follow the instructions on installation, maintenance and use, abuse, alteration, involvement in an accident, and normal wear and tear. THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTY, WRITTEN OR ORAL, INCLUDING BUT NOT LIMITED TO ANY EXPRESS WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE DURATION OF ANY IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, IS EXPRESSLY LIMITED TO THIS LIMITED WARRANTY PERIOD. Some states do not allow limitations on how long an implied warranty lasts; therefore, the above limitations and exclusions may not apply to you. THE CUSTOMER'S EXCLUSIVE REMEDY FOR BREACH OF THIS LIMITED WARRANTY OR OF ANY IMPLIED WARRANTY OR OF ANY OTHER OBLIGATION ARISING BY OPERATION OF LAW OR OTHERWISE SHALL BE LIMITED AS SPECIFIED HEREIN TO REPAIR OR REPLACEMENT, AT OUR SOLE OPTION. IN ANY EVENT, RESPONSIBILITY FOR SPECIAL, INCIDENTAL AND CONSEQUENTIAL DAMAGES IS EXPRESSLY EXCLUDED. Some states do not allow an exclusion or limitation of special, incidental or consequential damages, therefore, that limitation or exclusion may not apply to you. This limited warranty gives you specific legal rights, and you may have other rights that vary from state to state or province to province. http://www.centurybaby.com/en-US/warranty-return-policy. 
For warranty service, parts, or returns: Please go to our Contact Us page.

Cleaning varies by product. For cleaning instructions by product, please visit the specific product information page or reference the owner's manual.

Century® baby gear products are manufactured in Dongguan, China.